FAQ

  • How can I track my order? Once your scarf is shipped, you will receive an email with a tracking number and a link to follow your package in real-time.

  • What materials are used in ModyPure scarves? We use premium natural fibers, including Mulberry silk, organic cotton, and ethically sourced wool. Detailed material info is available on each product page.

  • How should I wash my scarf? To preserve the fabric, we recommend hand washing in cold water with mild detergent. For more details, visit our "How to Care for Your Scarf" page.

  • Do you ship internationally? Yes, we offer worldwide shipping. Delivery times vary depending on your location (usually 7–15 business days).

  • What is your return policy? We accept returns within 30 days of delivery, provided the scarf is in its original condition and packaging.

  • Can I change or cancel my order? Orders can be changed or canceled within 24 hours of placement. Please contact our support team immediately at info@modypure.com.