Customer Support & Policies

1. Shipping Policy 

  • Processing Time: All orders are processed within 1-3 business days.

  • Shipping Times: Depending on your location, shipping usually takes 3-è business days.

  • Tracking: Once your order is shipped, you will receive a tracking number via email to follow your package.

  • International Shipping: We offer worldwide shipping to ensure our products reach you wherever you are.

2. Return & Refund 

  • Return Window: You have 30 days from the date of delivery to request a return or exchange.

  • Condition: Items must be unused, in the same condition that you received them, and in their original packaging.

  • Refund Process: Once we receive and inspect your return, we will process your refund to your original payment method.

  • Contact: To start a return, please contact us at [info@modypure.com].

3. Terms of Service Agreement: By using our website and purchasing our products, you agree to our terms and conditions.

  • Product Accuracy: We strive to display our products as accurately as possible, but colors and textures may vary slightly.

  • Modifications: We reserve the right to update or change our terms at any time without prior notice.

4. Privacy Policy 

  • Data Collection: We collect your information (name, address, email) only to process your orders and improve your shopping experience.

  • Security: Your personal information is protected and will never be shared with third parties for marketing purposes.

  • Cookies: Our site uses cookies to provide a better user experience and personalized service.